The Golden Touchpoint™ Face-to-Face & The New Customer Service Conversation

Golden Touchpoint Customer Brand Loyalty SuccessPretium’s deliberate methods and techniques increase the quality of the direct customer interaction, the one-on-one interaction between a customer-facing employee and the customer.  The Golden Touchpoint™ immediately engages the customer and opens a New Customer Service Conversation – A New Customer Service Conversation to deliver customer satisfaction, customer and brand loyalty that ultimately results in profitable customer service for the company.

Our cutting-edge customer experience solution, the Golden Touchpoint™ is used in more than 30 countries and over two dozen languages.

No matter what the industry, culture or language the Golden Touchpoint™ delivers brand loyalty and a return on investment for the company.

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